I contacted Sanatórium Helios Bratislava to arrange IVF monitoring and the prescription of stimulation medications based on a treatment plan from my fertility specialist abroad. Before my appointment, I provided the full protocol and signed prescription request, and the clinic confirmed by email that they could prescribe the medications based on my doctor's recommendations. Only after the appointment, and after waiting several hours, was I informed by Dr. that he would not prescribe the medications. This was not raised before my appointment despite the clinic having all relevant documentation in advance and confirming that they could assist. Had known beforehand, I would have made alternative arrangements and avoided unnecessary travel, expense and stress. The clinic agreed to provide the service, had all necessary information in advance, and only refused after I had already travelled to Bratislava for the appointment. Dr. does not respect patient’s time and circumstances.
Individuálny profesionálny prístup, všetci veľmi milí, ochotní, krásne prostredie. Hneď pri prvej návšteve prišli na problém, prečo sa nám nedarí otehotnieť. Sanatóriu Hleios budem vždy vďačná. Ísť na túto kliniku bolo to najlepšie rozhodnutie, aké som kedy vo svojom živote mohla urobiť! Ďakujem!
Od prvého stretnutia sme sa cítili vítaní a chápaní. Personál nám bol neustále k dispozícii, poskytoval ušité rady na mieru a sprevádzal nás celým procesom s veľkou citlivosťou a profesionalitou. Vďaka ich neúnavnej práci a vysokým štandardom služieb sme mohli privítať nového člena našej rodiny, čo nám prinieslo neopísateľnú radosť a splnenie sna po 5tich rokoch pokúšania sa :) Odporúčam!